Booking Conditions

1 CONTRACT 

1.1 The Contract for renting the Selected
Property is between You and the rental company and it incorporates
and is subject to these Booking Conditions.
1.2 By making a Booking you are deemed to have made an
offer to enter into a contract with ourselves for the letting
of the Selected Property in accordance with the Booking
Conditions.
1.3 The Booking will be deemed accepted and the Contract
referable to the Booking will come into effect and be legally
binding when payment is received in full.

 

2 BOOKING AND PAYMENT 

2.1 You may make a Booking by
• Contacting Yorkshire Holidaylets by telephone on
01377 275336 ; or
• Booking online at www.yorkshireholidaylets.com
2.2 The entire Rental Fee is payable at the same time as your
Booking. 
2.3 Yorkshire Holidaylets reserves the right to cancel your
Booking at any time if the balance is not received at the point of booking.
2.4 Yorkshire Holidaylets will issue a Booking confirmation
to you once you have  made a booking You should check the confirmation form carefully and notify Yorkshire Holidaylets immediately in case of any discrepancy or mistake.
from other customers for the Selected Property.
2.5 If the Selected Property is unavailable for your selected
Rental Period and Yorkshire Holidalets is unable to
accept the Booking for this or any other reason, Yorkshire
Holidaylets will return all money received from you in full.

3 METHODS OF PAYMENT

3.1 You may pay by cheque,
credit card, debit card or BACS.
3.2 For Bookings made less than 3 weeks before the
start date of the Rental Period, no cheques or credit card
payments will be accepted, as payments must be made in
cleared funds, i.e. by debit card or BACS.

4 CANCELLATION

4.1 If You cancel the accepted/confirmed Booking for any reason, you must notify
Yorkshire Holidaylets in writing at the address stated in
these Booking Conditions.
4.2 A cancellation charge is payable depending on the
number of days (or part thereof) before the Rental Period
start date that the notice of cancellation is received by
Yorkshire Holidaylets. The amount payable is set out below,
where number of days refers to the number of days notice
given at cancellation prior to Rental Period start date, and
the Cost refers to the percentage of the Rental Fee of the
Selected Property:
No. of days prior to your stay
28 days plus 100% of the Rental Fee will be refunded
28-14 days 50% of the Rental Fee
14 days or less no refund.
4.3 Please note that should a cancellation be made the
Owner shall be entitled to retain sums received from you in
accordance with further condition 4.5.
4.4 If the Selected Property which you have booked and
which has been accepted becomes unavailable or unusable
for any reason prior to the start of the Rental Period,
Yorkshire Holidaylets will use reasonable endeavours to find
a suitable alternative Property. If an alternative Property is
unavailable, you will be reimbursed any sums received from
you in respect of the Contract.
4.5 If you agree to take an alternative Property, you will
be sent a confirmation form setting out details of the new
Property, Rental Fee and Rental Period and you will be
deemed to have entered into a new contract. such contract to have incorporated these Booking Conditions and you shall be liable to make payments in accordance with
these Booking Conditions.

5 RENTAL PERIOD 

5.1 The Rental Period commences,
unless otherwise notified, at 4.00 pm on the day of arrival and
terminates at 10.00 am on the day of departure.
5.2 On some Properties for a minimum stay of 2 nights at
certain times of the year late departures may be available at
the owners discretion for a fee.
5.3 Yorkshire HL will notify you, once you have paid
the Rental Fee in full, if a late departure is available and at
what fee.
5.4 If your stay extends beyond the period of hire in
condition 5.1, or such other period as expressly agreed under
conditions 5.2 and 5.3, you may be subject to a charge for
the additional time based on the applicable daily rate for the
Selected Property.

6 CHANGES OF RENTAL PERIOD

6.1 Yorkshire Holidaylets will endeavour, but is under no obligation, to consider a request from you to change the Rental Period after it has been confirmed and accepted. Such a request will only be accepted if:
• the Selected Property is available for the new Rental period
requested;
• you pay an administration fee, £40.00 (including VAT)
at time of publication but variable, and any sums due in
respect of any higher prices for the Selected Property for
the new dates.

7 USE OF SELECTED PROPERTY

7.1 You agree that the number of people staying in the Selected Property will not exceed the maximum number stipulated on the marketing or on the Website save that (unless stated otherwise in the brochure or on the Website) in addition infants under the age
of 2 years at the start of the Rental Period may also stay if
sleeping in a cot up to a maximum number of infants equal to
the number of bedrooms at the Specified Property.
7.2 You agree that the Selected Property will be used for
personal and domestic purposes only.
7.3 You agree that the Selected Property will not be used
for any commercial purposes without the written consent of
Yorkshire Holidaylets.
7.4 You agree that the Selected Property will not be used
for any activity or in such a way that causes a nuisance or
annoyance to neighbours of the Selected Property.
7.5 You and your guests will comply with any reasonable
regulations relating to the Selected Property or the site
within which the Selected Property is situated, which will
be communicated to you upon/prior to your arrival at the
Selected Property.
7.6 Smoking of tobacco in any form or E-cigarettes is not
permitted within any property offered by Yorkshire Holidaylets.

8 CARE OF SELECTED PROPERTY 

8.1 You agree to
keep the Selected Property and its contents in the same
condition and repair as found on your arrival at the Selected
Property and shall procure that your guests shall also take
such care of the Selected Property and its contents.
in the booking confirmation. 
8.2You agree to pay to Yorkshire Holidaylets, upon written
demand, any reasonable costs incurred in making good any
such loss or damage.
8.3 You may be required by the Owner to pay a
security deposit at the time of booking. If this applies to the
Selected Property you will be advised of the amount at the
time of Booking. The security deposit will be refunded at
the end of the Rental Period (less any reasonable costs for
breakages, damage etc. if applicable).
8.4 You shall abide by all instructions with regard to the
use of the Selected Property and its fixtures and fittings
8.5 You must ensure that the Selected Property is left in a
clean and tidy condition on your departure at the end of the
Rental Period (including cleaning up after any animals which
you have been permitted to bring to the Selected Property).
Yorkshire Holidaylets may charge you for the reasonable
costs of any additional cleaning if this is reasonably
considered necessary.

9 PETS 

9.1 Dogs are welcome in some Properties,
A number of our Properties will accept more than one well behaved dog.
You should check the Selected Property details and specify
that you wish to bring a dog or dogs at the time of Booking
so that we can confirm whether or not this will be permitted.
9.2 Registered guide and hearing dogs belonging to those
with visual and hearing impairments are allowed in all
Properties at no extra charge, even where the Property
description states that dogs are not allowed.
9.3 You must ensure that: Dogs are properly controlled and
supervised at all times; dogs are not to be left unattended
at the Selected Property; and dogs are not allowed in any of
the bedrooms or on any of the furniture. You are advised to
bring a pet basket.
9.4 Guests with allergies should be aware that the Owner
cannot guarantee that there have been no dogs at the
Selected Property, nor (subject to condition 13.2) does the
Owner accept any liability for any suffering which may occur
as a result of such pets having been present.

10 RIGHT OF ENTRY 

Yorkshire Holidaylets shall have the right of entry to the Selected Property at all reasonable times, except in an emergency where immediate access may be required, for the purposes of inspection or to carry out any necessary repairs or maintenance.

11 RIGHT TO REFUSE BOOKINGS AND TO TERMINATE CONTRACT 

 

11.1 We the Owner reserve the right to refuse Bookings from:
a) groups of people under the age of 21; and/or b) hen or
stag parties.
11.2 You must inform Yorkshire Holidaylets at the time of
Booking if your party falls in condition 11.1(a) and/or 11.1(b).
11.3 We the Owner reserve the right
to terminate a Contract without prejudice to any rights and
remedies accrued by You which shall remain following termination and ask You and
your guests to leave the Selected Property immediately if it is
deemed necessary by the Owner as a result of your behaviour or that of any of your guests or anyother material breach of these Booking Conditions.
11.4 In the event that your Contract is terminated in
accordance with condition 11.3, the Owner reserves the
right not to refund to you any part of the Rental Fee in
respect of the shortened Rental Period.

12 COMPLAINTS 

12.1 Should there be any cause for
complaint during your stay in the Selected Property, you
should notify Yorkshire Holidaylets promptly and describe
the nature of the complaint. We will use our reasonable endeavours to resolve any complaints.
12.2 Within the property there will be the telephone
number of the owner/housekeeper of the Property, who
you can contact in the event that you have a problem with
the Property.
12.3 If you wish to make a complaint after your Rental Period
has ended please do so to Yorkshire Holidaylets in writing within
a reasonable period but note that compensation cannot be
offered where a complaint has not been raised during your stay.

13 LIABILITY 

 

13.1  Nothing in these Booking Conditions shall limit or exclude the liability of the Owner for death or personal injury resulting from its negligence or
for fraudulent misrepresentation or for any liability which
cannot be excluded by law.
13.2 Subject to condition 14.1 all warranties, conditions and
other terms implied by statute or common law are, to the
extent permitted by law, excluded from the Contract.
13.2 Subject to condition 13.1 the Owner  shall not be liable for any actual or alleged indirect or consequential loss howsoever arising suffered by You, or for any loss (either direct or indirect) of profits, anticipated
profits, savings, business or opportunity or loss of publicity or
loss of reputation or opportunity to enhance reputation or
any other sort of economic loss.
13.2 Subject as stated in condition 13.1, the aggregate liability
of the Owner to You for breach of contract, misrepresentation, in tort or otherwise arising under or in connection with the Contract shall be limited to
damages not exceeding three times the total amount of the
Rental Fee received from You.

14 FORCE MAJEURE 

 

14.1 The Owner shall not be liable for any delay or nonperformance of their obligations under the Contract to the extent that the performance is interrupted or
prevented by any act or omission beyond its reasonable
control. the Owner shall as soon as reasonably practicable upon it becoming aware of the same
notify You.

15 DATA PROTECTION 

 

15.1 For the purposes of
this clause, capitalised terms not defined elsewhere in
this Contract shall have the meaning set out in the Data
Protection Legislation. The Owner is sole controller of all Personal Data provided by You. 
15.2 The Owner will comply with the Data Protection Legislation and any directions issued
by the Information Commissioner in the processing of such
Personal Data.
15.3 The owner will not transfer the Personal Data outside of the company unless adequate levels of protection are in place;
15.4 The owner will ensure that any employees or other persons authorised to Process the Personal Data are subject to
appropriate obligations of confidentiality;
15.5 not engage any third party to carry out its Processing
obligations other than by way of a written contract which
confirms that such third party will, at all times during the
engagement, be subject to Processing obligations which

GENERAL NOTES – MARKETING DETAILS

Yorkshire Holiday lets regularly update the information for 
of Properties and aim to ensure that the particulars of the
Properties as they appear in the marketing and information are accurate. Nevertheless, on occasions there
may have been a change of circumstances and the brochure
or Website cannot always be up to date.
For example, the local shop or pub may have closed for
business. Please ensure that you check all of the details
on your Selected Property (including price at the time of Booking. Yorkshire Holidaylets will endeavour to notify You of any changes or inaccuracies in any information contained in the brochure or on the Website, or otherwise provided to You, as soon as reasonably practical after we become aware of any
such change.
GUEST SAFETY The Owner take the safety of guests very seriously. Therefore we ask
that guests who stay in the Property take a few moments
to think about their safety at the Property. In particular
You should:
1) Check the layout of the Property, so that in an
emergency You and your party can get out quickly
and easily.
2) Check the locations of the fire extinguishers and fire
blanket and read the instructions for use.
3) Check the location of the first aid box.
4) Read and take note of specific safety information
provided in the Property.
If you have any concerns about the safety of the
Property, whether it be the garden, equipment or
facilities, You should contact the owner immediately.
OUR PROPERTIES WITH CHARACTER We ask Guests to bear
in mind that many of the Properties are period properties
and were built before the days of damp proof courses and
cavity wall insulation, so some Properties may show signs
of damp. Please bear this in mind if your party includes
an elderly/infirm person or very young children. Should
traditional cottage features (steep stairs, low beams, uneven
floors) be a problem for any member of your party, You
should consider this when selecting a Property before
making any Booking; please note that such features are
listed  on the Website and Booking Office staff can advise on
property suitability.

SPECIAL REQUIREMENTS 

We will endeavour to help those in your party with special requirements by
recommending cottages that are especially suitable Many Properties are over 100 years old and some are
listed. Consequently the structure and fittings will not
necessarily have current safety and design features and
many lack facilities such as ramps for wheelchairs. Some
Properties may not be childproof and may have steep
approaches or internal staircases. Therefore, we would
strongly advise you to read the information identified
as Visitors’ notes in the brochure in order to assess the
suitability of any Property before placing a Booking; or
please contact us in order to discuss any particular needs
that you may have prior to booking. 
LOCATION Properties in rural locations can experience
some animal noise and occasionally noise from grass cutting
or other farm machinery or activities. Flora and fauna: In rural areas, insects and other creatures are fairly common and not necessarily an indication of poor housekeeping standards.
Whilst preventative action is always taken by the
Property Owners, these creatures can never be
eradicated completely.

COMPLAINTS 

Property Owners and Housekeepers
aim to ensure you have an enjoyable and comfortable
stay at their property. Unfortunately, things sometimes
can go wrong while on holiday but these situations are
always best resolved at the time.
Your contract is between You and the Owner,
therefore in the event of a problem you should
contact the owner/Housekeeper immediately to allow remedial
action to be taken. However, please note any
complaints raised after your holiday will not result
in any form of compensation. The property you
have booked is a domestic home and the Owner
does not always have access to 24 hour a day
maintenance services.

GUEST DAMAGE 

You should report accidental damage or breakage if and when it happens. Repairs or
replacement items can then be arranged in advance of
the arrival of the next guests.
the Owner may require You to pay a security deposit.
If this applies to your Selected Property You will be
advised of the amount at the time of Booking. The
security deposit will be refunded at the end of your
holiday rental (less any costs for breakages, damage
etc. if applicable).

OTHER ISSUES 

WiFi and mobile signal; the owner cannot be held responsible for the non availability or poor quality
of Wifi or mobile telephone signal at or around the
Selected Property as these are matters beyond their
control. Where a Selected Property is advertised
as having Wifi,  the Owner does not give any guarantee as to available or usable speed.
Building Work: Neither the Owner nor Yorkshire
Hideaways can be held responsible for any building
or road workings which may be carried out close to
your Selected Property byneighbours or local authorities for example. Where we are aware of any anticipated works, we will endeavour to advise You in advance. 
Special Requests: Special requests may
be made prior to travel and whilst we will endeavour
to meet them, this cannot be guaranteed. Under no
circumstances will requests accepted by us form part
of our contractual obligations. Unless agreed in writing
by the Owner,
Withdrawal of Facilities: We reserve the right to alter
or withdraw amenities or facilities or any activities
without prior notice where reasonably necessary
due to repairs, maintenance, weather conditions and
circumstances beyond our control.
Please note: Yorkshire Holidaylets reserves the right to
update Booking Conditions from time to time.
Any updates to the terms printed here will be reflected
on our Website.